Atento Morocco obtains NF quality certification
NF is the official French quality brand granted by AFNOR, the French normatizing association. This distinction is based on the assessment of qualitative and quantitative parameters, which presumes a strong emphasis on service quality offered to its customers by the Atento Group's subsidiary.
Moreover, obtaining this certification is a part of the management of ongoing improvements. Attention should be concentrated in particular on customer satisfaction, measuring universal indicators, as well as detecting any strong or weak points in each service.
